I appreciate the time that the BackupAssist Team takes to understand my situations and objectives. These days it is a breath of fresh air to speak with a live individual that calls you back and then does not rush, but patiently answers all of your questions clearly and knowledgeably. To top it off, their follow through on promised information is provided the same day instead of after you have forgotten about the conversation.

The BackupAssist Client Success team took the time to fully understand the disaster recovery needs of our target market and provided multiple solutions for consideration. The ability to choose between a perpetual license or a monthly subscription model was a definite plus. They continue to expand the capabilities of subscription offerings. A key feature, CryptoSafeGuard, protects our Clients’ backups from ransomware attacks. I was also surprised to have the CEO reach out to me directly for market feedback and feature requests we thought they might want to consider for future development.

Our business operates around the clock and we cannot afford extended downtime as every minute lost would equate to lost revenues.

BackupAssist has been very effective at supporting our data recovery requirements, providing us with maximum uptime regardless of whether system data became corrupted or was missing due to human error.

The software has served our organization reliably for years and we highly recommend it for both physical and virtual IT environments.

BackupAssist’s thoughtful approach to data protection is allowing us to respond and protect our sensitive patient data as mandated by HIPAA, HITECH and PIPEDA, ensuring all compliance requirements including Meaningful Use are met.

The feature set in version 10 is ideal for our operations and is expected to enhance our backup infrastructure with fast recovery, increased storage efficiency and superior data encryption.

As a public services organization supported by tax dollars, we are extremely cognizant and cautious in how our budget is allocated. We didn’t have an ‘enterprise-sized’ budget to spend on ransomware protection. However, we would be negligent if we didn’t invest in protection against the type of malicious software that could block access to our computers and data, and therefore our city services, until a sum of money is paid. And, that sum can be large – too large for an organization like ours.

This is exactly the position some of my colleagues have found themselves in – it was ugly – and it wasn’t anything I wanted even the remotest possibility of having to deal with here. BackupAssist’s CryptoSafeGuard will deliver the extra layer of protection organizations need at an affordable price.